Accommodation providers seek increasing professionalisation of identity services

UK rental guarantor service Housing Hand has flagged up growing demand from accommodation providers across the UK for the professionalisation of identity verification services. The company is working with agencies and embassies around the world to ensure that those entering the UK have the paperwork they need to access accommodation legally.

“Anyone planning to come to the UK to study or work should be thinking about the paperwork they need to rent a home long before they enter the country. We are working with a range of agencies to prequalify individuals, so that they have completed their identify verification checks already when they arrive in the UK.”

Graham Hayward, Chief Operating Officer, Housing Hand

Accommodation providers in the UK are obliged to verify renters’ identity and retain that information until six months after the tenancy ends. However, Housing Hand reveals that many accommodation providers are struggling to do so consistently. This is where the company’s identify verification service steps in, delivering a seamless solution that benefits renters and accommodation providers alike.

Housing Hand’s Know Your Customer (KYC) and identity verification checks can take as little as 35 seconds to complete. The speedy service is the result of years of technological investment, forward planning and innovative partnerships. Housing Hand’s robust approach to its business development strategy has enabled it to maintain a 100% pay-out record for all valid claims, including during Covid.
“Upholding our reputation for paying out on all valid claims is key to fostering trust with accommodation providers, agencies and renters. It was financially painful during Covid but we weathered the storm and ensured that we maintained that all-important assurance for all those using our services.”

James Maguire, Head of Sales and Marketing, Housing Hand

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