HMRC has saved the public over £2.4m by tackling fraudsters

HMRC has saved the public over £2.4m by tackling fraudsters that trick them into using premium rate phone numbers for services that HMRC provide for free

Scammers create websites that look similar to HMRC’s official site and then direct the public to call numbers with extortionate costs in comparison to the low cost and no cost service HMRC provides. These sites promote non-HMRC premium rate phone numbers as a means of reaching HMRC but these are merely call forwarding services which connect callers to HMRC at a significant price. HMRC’s own 0300 numbers are mostly free or charged at the national landline rate. In other cases, sites charge for forwarding information to HMRC which can be provided free of charge through hmrc.gov.uk.

HMRC has successfully challenged the ownership of these websites, masquerading as official websites, and taken them out of the hands of cheats. Analysis has shown that had HMRC not taken this action then the public would have lost £2.4m to these phone scams.