Human error could cost UK businesses up to €20 million

With the implementation of the GDPR less than 2 weeks away, businesses processing sensitive personal data are at risk of facing potential fines of up €20 million, or 4% of their annual global turnover.

Leading enterprise Information Management company EDM Group surveyed organisations to gauge how digital mailroom reduces the risk of human error in business processes. EDM Group’s digital mailroom turns analogue, inbound information into true data that can be analysed and captured securely in real time. This can assist in complying with data protection laws such as the GDPR, mitigating the risk of human error by automating previously manual and mundane processes.

The findings revealed that 39% of organisations have experienced a negative impact on their performance or reputation as a result of mishandled mail, and only 16% of companies admitted that they always meet their mail service level. While human error in the mailroom increases risk of breaching GDPR, 81% of businesses have not adopted a digital mailroom.