UK children’s charity improve safety culture
We Are Beams (known as Beams) are a UK charity working to support the disabled children, young people and their families across Kent. As part of their Direct Payment Support Service, Beams are commissioned by the local authority to help families use the funding provided to meet their individual circumstances and needs.
The service is provided by a team of lone workers who visit clients at their homes to offer support and advice. Travelling by country roads and working behind closed doors, Direct Payment Case Workers are exposed to both environmental and anti-social behaviour risks.
“Lone working allows us as a charity to support as many families in the community as possible to take the stress out of the process. However, we understand that lone working does come with a set of risks and we want our employees to feel safe and secure as they do so.” – Karen Dorling, Direct Payment Service Manager.
How StaySafe helped
• Session check-ins to indicate lone workers are safe
• Quick and easy access to a panic alert in an emergency
• Discreet and duress panic options for volatile situations
• In-house team monitoring
Why did Beams launch StaySafe?
When families are referred to Beams by the local authority, Case Workers have no prior knowledge of the family before entering their homes. When a family is under pressure, circumstances can be difficult and create stressful situations.
