New research commissioned by YesAuto shows that adults are more likely to find buying a car more stressful than starting a new job, taking an exam, or managing deadlines at work.
With lack of car knowledge, half of UK adults are baffled by their motors stating they have no idea where to put the screen wash, do not know how to pop the bonnet – or even what size engine is under it, which could be the main driver to the stress behind car buying.
A study of 2,000 British drivers revealed 44 per cent find cars ‘confusing’, with a quarter having no idea how to check the tread depth on their tyres, while 24 per cent could not confidently locate the dipstick.
Further revealing that one in 10 are puzzled about how many miles per gallon their car can do and a further three in 10 wouldn’t know how to pump up their tyres – let alone know how much pressure they need in the first place.
The study also found 41 per cent do not know the difference between horsepower and miles per hour. And 51 per cent would not know how to reset or switch off their ‘check tyre pressure’ light if it were to come on.
Among the reasons why motorists find vehicles bemusing, drivers are simply never being shown how to do certain things with cars, or that there is too much jargon for them to follow, and with these added stresses, the study has shown that over half of Brits (53%) find the car buying process stressful.
As many as 55 per cent wished purchasing a car was an easier process, as they don’t know what questions to ask, how much things should cost or what they even need in the first place.
In fact, drivers would be more fussed about the colour of the car or size of the boot rather than the spec of their new set of wheels. This bewilderment when choosing a new car means the average driver spends nearly two weeks looking for a new car due to the lack of knowledge when looks at new car features and also where to find the answers.
Stuart Palombo, UK Business Director at YesAuto, said: “We’re not all ‘petrol heads’ – but that shouldn’t make buying a car harder, or more strenuous. From the data we have gathered, many people cannot confidently navigate a car such as popping the hood or topping up the screen wash. This shows that motorists skills are lacking which makes the car buying process harder as over half of half of adults have to ask for help when purchasing a car.
“At YesAuto we know buying a car is a significant investment for many people and that purchasing a car has often been a long and exhausting process especially when features can be confusing. We want our users to enjoy every stage of selecting and buying a car, even learning about the specifications, which is why we push educational content on our platform around these learnings so users know exactly what they are buying and they don’t need to ask a car know-it-all for advice.”.
Stuart Palombo, UK Business Director for YesAuto added: “It’s evident that it’s not just the car itself that is confusing for drivers, but the buying of a car as well.
“Again, it’s one of those things where you know you need a car, but until somebody actually shows you what’s available and the choice out there, you may not know what you really needed until then.
“Which is why at YesAuto we want to make this journey enjoyable and easy enough for every driver, by ensuring each car buyer doesn’t need an expert to advise them to understand their car. Before being connected with a dealer on the YesAuto platform, the buyer can head to our content page to learn more about the different specifications and features different cars have, which will give them further learning and understanding before buying their ideal car.”
The YesAuto website is designed to can not only help make the car buying process more enjoyable and less confusing but once a car has been purchased they have a growing database of videos and articles from experts and real users which can teach potential car buyers everything they need to know about owning their car.