An industry-leading watch repair company has reached a landmark 22 years in business, with the next generation of the family-run business overseeing a significant period of growth in market share despite retail pressures resulting from the global pandemic.
Repairs by Post is celebrating a significant birthday in the company’s history, with the milestone also reflective of continued business growth that has seen the online watch repair experts take on new staff to meet growing consumer demand.
With its popularity evident in its Google business listing featuring just under 500 five-star reviews, Repairs by Posts’ 22 years in operation is testament to a business that has continually innovated in an ever-changing retail environment.
The business prides itself on fast, cost-effective watch servicing and watch repairs via freepost, with everything from a Rolex service to battery replacements for leading brands such as Omega and TAG Heuer possible alongside pocket and vintage watch repairs – all via the online water repairs website.
Repairs by Post pride themselves as being the ultimate watch repair experience and watch repair service that can be completed from the home, office, or when on the move.
Having proved resilient enough to withstand the previous UK recession back in 2009, the next generation of the family-run business has also seen market share rise despite the more recent challenges brought about by COVID-19 restrictions.
Much is down to Repairs by Post’s savvy business model, having been the first online watch repair company of its kind, with the transition from high street stores to a solely digital customer experience over the years ultimately leading to the website ranking as the highest watch repair company on the internet.
Director Jonathan Goldstone said “We are delighted to reach 22 years in business, not only as a sign of continued resilience within a competitive market, but also to showcase that the company is still growing at a strong pace.
“This is reflected in our business strategy going forward, starting with expansion into our new, bespoke workshop and offices in South Manchester, further enhancing our position as a company that is growing in order to meet customer demand and ensure that we can fulfil all customer requirements when it comes to high-quality watch repairs and servicing”.