Fortune and Great Place to Work® Announce The World’s Best Workplaces™

Great Place to Work® and Fortune today announced the 2020 Fortune World’s Best Workplaces™. These 25 global leaders were selected from more than 10,000 organizations that participated in Great Place to Work’s employee survey process, representing the voices of 10.2 million employees in 92 countries. The 25 World’s Best Workplaces stood out for creating globally exceptional employee experiences, high-trust relationships, and workplaces that are fair and equal for all.

“Congratulations to the World’s Best Workplaces,” said Michael C. Bush, Global CEO of Great Place to Work. “These organizations not only have succeeded at creating a high-trust, inclusive, global culture, they have met the historic challenges of the past year with inspiring, deeply human responses. In the worst of times, the World’s Best have given us hope for a better future.”

Topping this ranking of the World’s Best for the second straight year was technology giant Cisco. Transportation and logistics provider DHL ranked second on the 2020 list, and hotel giant Hilton placed third.

These three companies are featured in a new report by Great Place to Work about how the World’s Best have led the way in a year unlike any other.

Hilton: Creativity in Caring. The hotel industry was devastated by Covid-19. But even as it laid off and furloughed workers, Hilton’s leaders came up with novel ways to support employees and help them land jobs elsewhere. It also got creative about using empty hotel rooms to house
medical professionals on the pandemic frontlines. Throughout the crisis, Hilton has innovated to live up to its mission to be the world’s most hospitable company.

DHL: A Commitment to Community. When the pandemic struck and commerce all but ground to a halt, DHL Express continued to deliver on its promises to employees, customers and our global society. By safeguarding the physical and emotional wellbeing of its people and using the
health crisis as a reason to double down on its mission to improve lives, the world’s most global organization deepened its commitment to community.

Cisco: The Courage to Connect. As millions of workers worldwide went remote, demand for Cisco’s collaboration technology tripled. Employees worked around the clock to provide those critical connections for teams, and Cisco leaders dared to trust clients with new lines of credit. The courage continued as Cisco is actively working on issues of race at work—bravely creating space for tough, yet supportive conversations.

The Fortune World’s Best Workplaces list is published here: